FREQUENTLY ASKED QUESTIONS
- Open the application.
- Go to the top right corner and choose “My Orders”. The recently ordered items will be displayed.
- Click on the item you want to return.
- They would ask for a confirmation.
- You would need to add and confirm your bank details after which your return order will be placed.
The only thing to be noted here is you actually need the product to be delivered to your place for placing a return order. If the product is midway, you have to use the “Cancel Order” option.
Cancel Items or orders
- Click on My orders section which you can see under the main menu.
- Now you can see all the products you have ordered. Select the product you want to cancel.
- Click on the cancel order option.
- After clicking the cancel order. …
- Click confirm option.
- Your order is successfully canceled.
All the products are handcrafted and handmade so there will be little dissimilarities in the picture and the original product.
- Find the order you want to track.
- Click Order details.
- Click Track it.